Chief Executive Officer, Passage Home

Location: Raleigh, NC

Type: Full Time

Min. Experience: Executive


Passage Home exists to break the cycle of poverty for the communities they serve in Wake County by connecting families and neighborhoods to resources and opportunities. In the late 1980’s St. Francis of Assisi Catholic Community in northwest Raleigh and Lincoln Park Holiness Church in southeast Raleigh crossed faith, socioeconomic and geographic barriers to form a partnership. This partnership formed what is known today as Passage Home with the common bond to make a positive change in the lives of fellow Wake County citizens struggling to put food on the table for themselves and their families.

As Wake County’s Community Action Agency, Passage Home focuses on family self-sufficiency and youth development. They also own and manage the majority of properties that house families in these programs. To date, they operate and manage nearly 120 apartment units, homes and community buildings.

Passage Home’s staff of thirty-five operate collaborative programs and services in the community that include:

Affordable and Transitional Housing

Youth Development programs

The Raleigh Community and Safety Center

Economic Development Projects

The organization is led by a 23-member Board of Directors constituted from the communities they serve, elected public officials, and representatives of private organizations. Passage Home operates with an approximate $4 million budget with income derived from public and private sources.

To learn more, visit 



  • The Chief Executive Officer is the senior executive at Passage Home, Inc. and primary spokesperson and advocate for its mission   As an officer, the CEO leads the organization in developing the infrastructure, culture and competencies necessary to establish and maintain Passage Home as a locally respected and and nationally recognized community development corporation.
  • The CEO assures that the needs and interests of Passage Home’s clients, staff, supporters, public and private donors, lenders and relevant stakeholders are met pursuant to Passage Home’s overall mission, and strategic plan. 
  • The CEO is also responsible for Passage Home’s programs, products, services and ensures that it operates efficiently and effectively within the approved budget.


Following an appropriate transition period, the new CEO will be called upon to fulfill the following key responsibilities:



  • Lead the organization to develop, implement and assess strategy and business plans in partnership with the Board of Directors, staff and other stakeholders.
  • Identify trends and emerging issues in affordable housing, community development and related anti-poverty programs to support the mission and vision of the organization.  Use this information to support strategic and annual plans and bring stakeholders together to address them.
  • Serve as Passage Home’s chief ambassador locally and as otherwise needed. Serve as the primary advocate, fundraiser, spokesperson, and administrator.
  • Seek opportunities for growth, collaboration, collective impact, and strengthening the interests of Passage Home within its key networks.

Financial and Business Development: 

  • The CEO is responsible for the consistent flow of revenue to the organization, to support programs and activities through a diverse and multi-faceted income stream, including restricted, unrestricted and earned income.
  • Develops and executes earned revenue, entrepreneurial and other resource development plans and strategies to support Passage Home’s strategic plan.
  • Cultivates positive and sustained relationships with local, state and federal funders and foundations, corporations, businesses, and other major funding partners.
  • Assists the Board in carrying out its revenue development responsibilities. 
  • Demonstrate a strong business and financial acumen, bringing strategic ideas for organizational growth. 
  • Expand relationships and partnerships that deliver sustainable funding streams through contract work and philanthropic investments. Assume visionary leadership role in forming new partnerships in the community, including gov’t and business alliances.

Program and Financial Oversight:

  • The CEO is responsible for assuring that all programs and services are offered at the highest quality and meet best practices as operated and expected by key funding partners.
  • The CEO works closely with the Chief Program Officer to support the Program-Evaluation Committee and related staff to assure that program assessments, organizational standards, grant expectations and related reporting is completed timely and correctly.
  • The CEO works closely to support the Chief Program Officer to plan for new program initiatives, seek new funding to support programs and services, and meet overall program compliance.


Financial Management:

  • The CEO is responsible for ensuring strong internal operations, fiscal responsibility, accountability and transparency, and efficient, accurate, and consistent financial operations and practices.
  • Ensures daily fiscal operations including cash management, expenditures, grants, and investments are managed with the highest integrity with respect to fiduciary responsibilities, GAAP and organizational policy.
  • Works with leadership team to develop annual budget to present to the Board for approval.
  • Works with finance team and with the Board to complete the Annual financial audit.
  • Works with the Finance Director and the Finance and Real Estate Combined Committee in reporting, analysis, planning and control functions.
  • Assuring compliance with articles of incorporation, by-laws and conflict of interest issues; assuring the organization's continued status as a 501-C-3 non-profit organization.
  • Working with the Director of Finance and Senior Leadership Team to assure financial and risk management, safe guarding Passage Home's assets, budget development and oversight, and allocating staff and financial resources.


Board Relations: 

  • Works in partnership with the Board of Directors to fulfill governance matters. The CEO informs the Board as needed, communicates clearly and regularly with the Board Chair and Board members, and maintains a close partnership with the Board Chair, Executive Committee and Board members.
  • Provides appropriate staff support to the Board, its committees and officers.
  • Advises and consults with Board Chair, Vice Chair and committee chairs on agendas and meetings minutes.
  • Works with Board Executive Committee to ensure proper implementation of Board policies.
  • Works with appropriate Board Committee(s) as needed to ensure compliance with grants and overall governance.
  • Develops and updates with the Board’s approval, a staff succession plan and emergency backup plan.


Staff Development and Human Resources: 

  • The CEO is responsible for leading employees to create a dynamic and cohesive team, developing staff members to their highest potential. 
  • Maintains a positive and healthy workplace environment or climate that attracts, retains and motivates high quality employees and volunteers.
  • Hires, assigns, supervises, delegates, evaluates and terminates staff in accordance with organizational policies and applicable laws.
  • Develops organizational structure, job descriptions, assignments, supervisory and evaluative procedures to effectively and efficiently achieve Passage Home’s mission and strategic goals.
  • Determines salary and wages for employees within Board approved policies and budget.
  • Responsible for building a culture of teamwork and accountability throughout the organization.
  • Provide opportunities for professional development.


Real Estate and Community Development – Neighborhood Revitalization:

  • The CEO is responsible for leading the organization in all areas of real estate development, community and neighborhood revitalization in support of the strategic plan and annual action plans, including:
    • Supportive housing development
    • Affordable housing development
    • Single family and infill neighborhood housing development
    • Commercial development
  • The CEO provides staff support and guidance to the REC.FC joint committee to ensure that its real estate portfolio is managed effectively and in support of the programmatic and financial goals.
  • The CEO works with the Property Management Director to oversee all property management and real estate assets to ensure sound programmatic, financial and management practices.



An experienced leader with strong communication and fundraising skills, and well versed in the issues of poverty and affordable housing. Ready to lead an organization that is connecting families and neighborhoods to resources and opportunities.  Possess the ability to create and fund programs to develop people, places, and strengthen communities and be a visionary leader in forming new partnerships in the community.


In addition, he/she should possess the following:

  • Bachelors required, Master’s level or above preferred in public administration, public policy or business administration.
  • Approximately 15 years or more of experience and commensurate experience working in a community development or related field, preferable with a background in human services, real estate, and economic development.
  • Demonstrated capacity to work within a culturally rich and racially diverse environment and demonstrate respect, compassion and empowerment of the population we serve
  • In-depth knowledge of community economic development, non-profit management, grant writing, fund raising and development, contract management and board relationship and management.
  • Entrepreneurial approach with excellent communication, presentation, and interpersonal skills required.
  • Excellent writing and critical thinking skills required.
  • Must be willing and able to work flexibly in a team environment, manage multiple simultaneous projects and responsibilities, possess the ability to build relationships with high level executives, and the ability to help manage and support change. 
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